**********BEGIN FIELD AGENT COMMUNIQUE*********
{GEEK SQUAD - 24 HOUR COMPUTER SUPPORT TASK FORCE}

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SITUATION REPORT
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pc setup custom av as installs and wireless network setup.
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MISSION DETAILS
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arrived at clients home, Client explained situation and i got to work.  laptop was already setup and running with cable internet.  Setup router and downloaded NAV and SS off internet to work with Vista.  Installed AV Restart then installed AS restart.  updated both, informed client about scans for computer.  Also advised client with 2 computers setup wireless he may want to call wow to up cable speeds, internet speed was severly degraded after second laptop was put on network, took over 10min to download SS from web.  Client is going to call to get this taken care of so he is not inconvienced

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DEBRIEFING
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Client has all wireless info under My Documents on Vista computer, clients work laptop is also connected has av.  Told client to talk to his IT about AV and AS on system as i do not know their network setup.  

Were all job notes and invoice printed and provided to client? Yes
If no, please explain: 

Does this service call qualify for 30 day warranty? Yes
If no, please explain: 

Was client informed of all warranty limitations and what is not covered by their 30 day warranty? Yes
(i.e. virus/spyware re-infection, tampering with settings, etc.)

Warranty Expiration Date: 3-19-07

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CLASSIFIED TECHNICAL DOCUMENTATION
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ISP INFORMATION
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<<:GS-ISP
//ISP:: WOW
//Connection Type:: Cable
//GS-ISP:>>

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NETWORK INFORMATION
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<<:GS
//Router Mfg/Model:: linksys
//Router IP:: 192.168.1.1
//Router Username:: n/a
//Router Password:: agent2554
//SSID:: GeekSquad21907
//Encryption Type:: WPA	
//Encryption Key:: mounties
//Channel:: 11
//Broadcasting (Y/N):: Yes
//Cloned MAC Address:: N/A
//File Sharing (Y/N):: No
//Folders Shared:: 
//Print Sharing (Y/N):: No
//Printers Shared:: 
//GS:>>

Additional Network Device Information:


**********END FIELD AGENT COMMUNIQUE*********
Please Store In A Safe Environment For Future Reference

CASE CLOSED!!!